Am Hauptbahnhof 1 / UG 1 Bahnhof City Wien Hauptbahnhof
Le Crobag
530 m
BahnhofCity Wien Hauptbahnhof
15 Susse Minuten
820 m
Favoritenstrasse 45 1040 Vienna
Cafe - Restaurant Goldener Lowe
580 m
Suedtiroler Platz 1
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Spacious rooms
Convenient location
Unhelpful staff
Wi-Fi issues
6.0/10
Guest rating
Rooms
5.5
Location
8.4
Service
5.0
Dining
5.4
Guest reviews
6.0/10
based on 23 reviews
6.9
6.9/10 based on 14259 reviews
Joseph
United Kingdom,
December
2024
5.8/10
I had a mixed experience at this hostel. On one hand, the staff, apart from one person, were really nice and the facilities were pretty good. On the other, my room was in poor condition, particularly in terms of cleanliness and ventilation, which was really disappointing. The location is a real plus, being very close to the central station.
Rooms
5.0
My room was not cleaned properly and had terrible ventilation. I found the smell from the bathroom unbearable at times.
Service
5.0
While most staff were nice, I had a negative experience with one receptionist who was rude and unhelpful.
Location
9.0
The location is fantastic, just a 5-minute walk from the central station.
Dining
6.0
I didn't have any meals here, but snacks like sandwiches were reasonably priced at the bar.
Facilities
7.0
The hostel has a range of facilities including a laundry room, basic kitchen, and a patio garden, which were all quite helpful.
Olivia
United Kingdom,
November
2024
6.2/10
My stay at this hostel had its ups and downs. The rooms were quite spacious and clean, which was a big plus. However, the overall service left much to be desired, especially with Wi-Fi issues and an indifferent reception. The location is convenient, being close to the main train station, but there were some frustrations with basic amenities. Overall, it could be better, particularly for seasoned travelers looking for a smooth experience.
Rooms
7.0
The room was spacious and clean, but I had some issues with bedding costs and sharing arrangements.
Service
5.0
The service was lacking, with unhelpful staff and cleanliness issues. The kitchen facilities were disappointing and management was unaccommodating.
Location
8.0
The hostel is conveniently located near the Hauptbahnhof, making it easy to explore the city.
Dining
Facilities
Spacious rooms
Unhelpful staff
Steven
United Kingdom,
September
2024
5.2/10
My stay had its ups and downs. The location was convenient, being close to transport, and the room was generally clean. However, the dining experience left much to be desired, and I was disappointed with the bed comfort. Overall, it's a decent spot if you're looking for affordability, but be prepared for some drawbacks.
Rooms
5.0
The room was clean but the mattress was uncomfortable, feeling like a gym one. Definitely not ideal for a good night's sleep.
Service
5.0
The service was okay, but I didn't see any housekeeping during my stay, which was disappointing.
Location
8.0
It's conveniently close to bus, train, and metro stations, making it easy to get around.
Dining
5.0
The food was unfortunately not up to par. Overcooked pasta and overly spicy dishes made for a less than pleasant dining experience.
Facilities
6.0
Facilities were standard but it felt more like a family hotel than a hostel, which might not suit everyone.
Victoria
United Kingdom,
September
2024
6.0/10
The hotel is conveniently located just a short walk from the Hauptbahnhof, making it great for travelers. The rooms are basic but decent, though cleanliness could be a concern, and I found a used tissue in the bathroom. The chaotic atmosphere and distracted staff left a lot to be desired. It’s a decent choice for a one-night stay if you're just passing through, but not much more than that.
Rooms
5.0
The private room was very basic, and I noticed a lack of cleanliness, including a used tissue on the bathroom shelf.
Service
5.0
There wasn't enough staff around, and those who were seemed quite distracted, making the service feel chaotic.
Location
9.0
The hotel is conveniently located less than a five-minute walk from the Hauptbahnhof, making it easy to catch a train.
Dining
Facilities
Louise
United States,
September
2024
8.0/10
I had a mixed experience at this hostel. The room I stayed in was big and cozy, which helped me rest after a long trip. However, it was often noisy due to the echoing corridors and groups of children. Overall, while I appreciated the comfort of the bed and the spaciousness, the loud environment made it difficult to relax.
Rooms
9.0
The room was big, cozy, and comfortable with a fluffy bed that made resting easy.
Service
7.0
The reception staff was helpful, especially the Polish employees.
Location
8.0
The location next to the main train station is convenient for travel but comes with noise from the street and other guests.
Dining
Facilities
Dale
United States,
August
2024
5.0/10
My stay wasn’t exactly what I had hoped for. While the proximity to the train station was convenient and the room size was decent, the service left much to be desired. The breakfast was chaotic, and I felt the value for money was lacking given the overall experience.
Rooms
5.0
The rooms were a decent size, but the beds were uncomfortable and the cushions flat.
Service
5.0
Service at the front desk and bar was often slow, with long waits.
Location
8.0
The hotel is just a 5-minute walk from the train station, making it easy to get to the center in about 20 minutes.
Dining
5.0
Breakfast was chaotic, with limited options and not enough seating available.
Facilities
5.0
The facilities seemed lacking, especially with only one laundry machine and it being out of service.
James
United States,
July
2024
6.2/10
I had a bit of a mixed experience at this hostel. The location is super convenient with easy access to public transportation, and the staff were friendly, especially in the dining area. Unfortunately, the rooms left much to be desired with cleanliness issues and a lack of air conditioning. While the breakfast was decent, it could have done with a bit more variety. Overall, it was a decent stay, but I wouldn’t want to spend more than a few nights here, especially in the heat.
Rooms
5.0
The rooms were average but had cleanliness issues, with a dirty blanket upon arrival and some broken fixtures.
Service
6.0
Service was a bit chaotic at times, especially due to the complicated booking system, but staff were generally friendly.
Location
9.0
The hostel is in a very convenient location, only a short walk from the main train station, making it easy to explore the city.
Dining
7.0
Breakfast was good, but the menu was repetitive which led many to seek meals elsewhere.
Facilities
5.0
Facilities were mediocre with some maintenance issues, like the lack of proper ventilation in the showers.
Peggy
United States,
July
2024
6.6/10
I had an adequate stay at this hostel, which was clean and provided a solid breakfast. The location was handy for exploring the city. However, the check-in process was a bit chaotic, and the reception staff could use better training. The room's maintenance left something to be desired, which affected the overall experience.
Rooms
6.0
The room was clean but had a few maintenance issues, like curtains not fitting right and a door that was hard to open.
Service
5.0
The staff were friendly, but the reception service was chaotic and unequal, leading to some frustrating experiences during check-in.
Location
8.0
The hostel is conveniently located near the main train station and close to various restaurants and bars.
Dining
8.0
Breakfast was plentiful and the dining area was spacious enough for large groups, making it a pleasant experience.
Facilities
6.0
The facilities were decent, but there were some details that needed attention, like shower ventilation.
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